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Returns & Refunds

What is Genuine's return policy?

Items are sold in "as-is" condition. Due to the unique nature of collectibles, all sales are final. It is up to the discretion of Genuine whether a return request will be accepted.

In the case of shipping damage, the user is required to contact us via email support@isitgenuine.com within 48 hours of delivery for return instructions.

Feel free to read our full terms of service here: https://www.isitgenuine.com/policies/terms-of-service

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