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Returns & Refunds

What is Genuine's return policy?

Items are sold in "as-is" condition. Due to the unique nature of collectibles, all sales are final. It is up to the discretion of Genuine whether a return request will be accepted.

In the case of shipping damage, the user is required to contact us via email within 48 hours of delivery for return instructions.

Feel free to read our full terms of service here:

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